You’ve just relocated to a new city, only to discover that the property you bought is plagued with pests – of every sort. Packing up is not possible, but hiring a pest control service sure is. But how do you begin?
First things first, you need to ensure that the company you hire is insured. You do not want to be liable if one of the exterminators hurts himself within your property. Call references if you’re not certain or approach the neighbors to refer you to an insured company they may know.
Well-reputed pest control companies usually have a website. If you already have a few prospects, visit their sites and read their customers’ testimonials (they will likely not include any negative ones, however). You can read reviews on popular third-party consumer websites too (for example, Angie’s List).
When you contact a pest control specialist, be sure to ask what type or types of pesticides they use. When you talk about quality pest control, one-size-fits-all is unheard of. You don’t exterminate rats with a product made for cockroaches. Look for a company that will personalize their approach to each infestation.
Pest control services may try to entice customers by offering cheaper rates than those of their rivals. Problem is, this may not be exactly what your home needs at the moment. There’s a whole range of unique pest control packages anyway. Find a service that is glad to work around your budget.
As mentioned, there are many types of pest extermination projects, but for the more extensive ones, such as tent fumigation, regular reporting is a must. Ask your potential pest control service you call whether their staff updates clients updated on the status of extermination, especially if time is limited. In most cases, they will send someone to personally see the extent of the infestation. There is no other method of knowing how long the entire process will take. If they offer a timeframe through the phone without actually seeing the situation, watch out. That is not a practice of a reputable pest control service.
Speaking of employees, find a company that hires and trains their staff in the ways of professionalism. Are they courteous during phone and personal conversations? How long do they put you on hold when you call? Do they have a reputation for keeping their promises? Are they in proper uniforms? Are their products correctly labeled? Furthermore, a pest control specialist should eagerly tell you about methods and processes before buckling down to work.
Management of Recurrent Infestations
Lastly, knowing infestation recurrence is always possible, you need to find a specialist that will know how exactly this should be managed, without binding you to an unnecessarily long-term contract. In short, sign on a future service from the same company only if you suspect a re-infestation.